EWT05 – I can see clearly now

EWT05 – I can see clearly now

Date: 13th January 2010
Time: 15:30 – 17:30 GMT

Product Tested: Virtual Magnifying Glass

Mission:
Test Virtual Magnifying Glass and state whether we may use it.

Testers: !ndra from Hyderabad, Shiva Shankari, Krishnaveni K., Nagashree Manjunath, Jaswinder Kaur Nagi, Jeroen Rosink, Zeger van Hese, Ajay Balamurugadas, Anna Baik, Markus Gärtner

Anna Baik and Markus Gärtner facilitated the discussion afterwards, asking each tester about their experiences.

Zeger van Hese started the discussion. He explained that he had started to pair with Ajay Balamurugadas initially. They had agreed to use the SFDPO oracle. Due to some technical problems, they divided up the work and went their own ways. Zeger focused on the functionality after spending some time on the structures. He checked the installation and the files installed from the readme. Over the course he found some usability issues and three bugs in total. Zeger explained that the time period of 25 minutes of testing is way too short to test decently. He was rather able to just scratch the surface. During bug reporting Zeger noticed that they used different approaches: Ajay was putting screenshots on google docs, while he was filing them in bug repository. Ajay’s approach was way faster. Zeger concluded that during pairing to get each other aligned and coordinated takes some time which is missing for the testing part.

Jeroen Rosink went on with the experience report. Jeroen described that he initially spent time with the installation routine. After finding a bug he followed his curiousity on to buttons and the menu. Finally arriving at the configuration settings. In the end he spent some serious time on messing around with the .ini configuration file of the application. Among the traps Jeroen went into are preparations, time-management and environmental problems. He explained that he would spent time on bug advocacy. In the end he followed his route unstructured. One thing he learned is, that there is way too much to test – even with a mission set.

Nagashree Manjunath described that she started with the download page. She spent some time evaluating the features of the product. She installed the product, launched it and played around with it. After that she targeted the installation and uninstallation routines, multi-screen and the tray icon. Nagashree found the session to short to deliver value to the product from the testing perspective. But having multiple persons testing simultaneously might make a difference. Nagashree focused on new features from the feature list. Implicitly she scratched the usability area of the product from a new user perspective.

Krishnaveni K. continued the discussion stating that he dived into the product and explored. Just later he found out that there was very little time and reading the readme could have revealed relevant information regarding the product. Overall there was one question arising regarding the usefulness of the product. How can a visually impaired person know the presence of this tool on the computer, when they need assistance of this tool to look into things?

Ajay Balamurugadas stated that he asked some questions to clarify the mission first. Then he reframed the mission and clarified his mission with the client. He started to pair with Zeger and started his part with the context menu. He got caught by an issue after getting the idea to just use the mouse. He asked a whole lot of questions, which resulted in less time for testing. He claimed next time he was going to re-phrase the mission earlier.

Jaswinder Kaur Nagi stated that she was unable to install the application at all. Even with the help of Markus and after restarting her PC it was possible to install the application. This was a blocking but she found, but she found at least one.

Update:The chat transcript may be inspected online.

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